Order by 2:00 PM PST (Seattle, WA) Monday through Friday and your order will likely ship the same day.

Free USA Ground Shipping on all orders over $145.00.
(Exceptions are shipments weighing more than 10 lbs going to Hawaii and Alaska. We will charge actual ground shipping costs on these orders.)

We use real-time shipping rates quoted directly from Federal Express and the US Postal Service. So what you see quoted as a shipping fee is very close to what we pay. We do add a small percentage on top of the actual shipping cost to help offset the cost of the box, tape, labels and paper.

We have an excellent Shipping Cost Calculator which you may find in the Shopping Cart.

We allow you to choose which shipping speed you desire and see how much it costs for each. This way you can see real-time rates and obtain the best shipping price. Many companies only provide three options: Ground, Priority and maybe Express. With those three options, they charge flat fees for shipping as well - they do not obtain real-time quotes from professional carriers.

Another cool feature is since we use both FedEx and US Postal Service, you can select the cheapest rate between the two carriers.

Our International customers also can choose which speed of shipment they desire.

We keep you up to speed throughout the entire process here at HealthE Goods.

• Immediately after your purchase, you receive a Sales Receipt via email.
• Once we begin processing your order, you receive an Order Confirmation via email stating when your order will ship.
• Once your order ships, you immediately receive Tracking Information via email.
• You may come back and visit to use our Track Packages System any time you like.

At HealthE Goods, we reuse, reduce and recycle to the fullest extent. Website companies can use a ton of cardboard, paper and create loads of trash daily if not careful.

We are careful. In one week, we don't even fill up a residential sized garbage can of trash. How many companies with 5 employees running a warehouse and shipping products in and out can say that? One as far as I know.

• Reuse incoming peanuts from our suppliers.
• Reuse boxes from our incoming shipments and from other sources.
• Purchase biodegradable recycled content boxes and packing peanuts.
• Print your Sales Receipt on 100% recycled paper double-sided with our return policy.
• We do not print Packing Slips. We use your Sales Receipt to pick and pack your order. Your sales receipt looks pretty fancy because of this dual use - and it cost a pretty penny to create. This trick alone saves more than 150 pages a day - and growing. That is a ton of paper.

We support the men and women of the US Military. If you have a loved one, friend, or yourself in the military, we can ship our products directly to the APO address.

Please be advised that your country may charge additional import fees for which HealthE Goods cannot be responsible. Not all countries accept what we sell. We will do our best to see if your country accepts your purchase before we send it. If not, we will refund your money full less shipping charges. We ship using the United States Postal Service which usually does not charge duties or taxes - and they are faster. Typically your products arrive within 4-10 days.

Please be advised that your country may charge additional fees such as duty tax. There is no free shipping for international. Sorry. It is a lot of work for us to fill out all the customs forms.

If any products are damaged during transit, please notify us within one business day and we will work with FedEx or USPS to pay for the damages. Please take photographs and write down a description of the damages.

Any products lost or stolen are unfortunately out of our control. We will help you try to locate them but if they end up being lost or stolen, we cannot ship you new products for free. Many times if a shipment is missing, it is because someone's neighbor or partner took the package and forgot to tell them! This has happened many times!

We use special software to verify that each shipping address we ship to exists. If the address you provide us is validated but your package is returned to us as "refused" or "unclaimed," a restocking fee will be added to your total in the amount of shipping plus $5.00.

Standard holidays (when the Post Office is closed) prevent HealthE Goods from shipping that day. Expect a slightly slower delivery time during these times due to carriers being overwhelmed. If you desire your packages quickly, please select a faster shipping option during the holidays.