How long does it take for my order to arrive?
Do you ship packages outside the U.S.?
How much will my order cost to ship?
How do I track my shipment?
How do I return something?
Your website is acting funny and my order won’t go through, can you fix the problem?
How can I contact HealthEGoods?
Do you keep your own stock?
Can I buy your products wholesale?
How do I set up a Wholesale Account?
How long does it take for my order to arrive?
Depending on where you live in the continental U.S., your order will arrive in 2-10 business days if you qualify for free shipping or if you select our $6.95 flat rate shipping. The approximate times of the different shipping methods you may choose from are listed in our Shipping Policy.
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Do you ship packages outside the U.S.?
We surely do! We ship a lot internationally, especially to Canada, Australia, England, Taiwan, Japan, New Zealand, France, Brazil, Russia, Indonesia and more. Our international customers also have the option of choosing which shipping carrier and shipping speed they would like.
Federal Express gives us more than 60% off international shipping charges, and these savings get passed on to you! Due to the time it takes us to process international shipments, we are not able to offer free shipping for international orders over $75. For more details, see our Shipping Policy.
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How much will my order cost to ship?
All USA orders cost only $6.95 in all 50 states. The more you add to your Cart, the more you save.
You can also qualify for free shipping in the USA on orders over $75.00.
For other shipping methods, such as Priority Mail, Overnight or Internationals, add all of the items you desire to the Cart and scroll down to where it says “Estimate Shipping and Tax.” Select your Country, State and the ZIP code that your order will be shipped to and click “Get Quote” to see what your options are. Simply select the one that works best for you and click “Proceed to Checkout” to complete your order. It is that easy! Keep in mind that the quotes you are getting are real-time shipping quotes which pass on tremendous savings to you!
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How do I track my shipment?
Once we ship out your order, you will receive an email with your tracking information. We’re currently working on getting our Package Tracking system up and running on our site.
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How do I return something?
We are glad to accept returns of unused products within 45 days of purchase. Please review our Return Policy to choose the best option for you and give us a call at 1-800-689-8221 or 360-306-8749 to get started.
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Your website is acting funny and my order won’t go through, can you fix the problem?
We are a rapidly growing company, and that sometimes means growing pains. We are in the process of updating our website, and would really love to hear of any problems you run across so we can get cracking on fixing them! Please call us toll-free at 1-800-689-8221 or send us an email and let us know what’s up. In the meantime, our customer service staff can take your order over the phone during our business hours.
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How can I contact HealthEGoods?
We pride ourselves on communicating with and helping our customers promptly. Please feel free to call our toll-free line at 1-800-689-8221 or 360-306-8374 for local and international customers during business hours or send us an email any time at all!
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Do you keep your own stock?
The vast majority of the products we sell are kept in our own warehouse so that we can send your items quickly! We drop ship less than 2% of our products. The reason these products are drop shipped from the manufacturers is because they are very large and bulky items – such as organic mattresses.
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Can I buy your products wholesale?
We offer specific products at wholesale prices to medical professionals, aestheticians, educational institutions, and select retailers. Apply to set up a wholesale account with us
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How do I set up a Wholesale Account?
Wholesale Accounts are available to Medical Professionals (MD, ND, DO, DC, LMT), Spas, Educational Institutions, Aestheticians and Select Retailers.
Please Contact Us so we can set up a Wholesale Account for you.
To speed up the process, we need the following faxed to 425-354-4663
- A current Retail Certificate
- Billing and Shipping Address
- Type of Business: Online, Brick and Mortar
- Products you are interested in
- Contact Infomation
- Website url
